Water damage drying
Fire & smoke cleanup
Mold remediation
Storm response
Sewage cleanup
ReconstructionFree visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Get your free estimateThe Wendell Restoration Yonkers Guarantee
We’ve been restoring homes in Yonkers since 2006, and the way we see it, a handshake is only as good as what happens six months later when something goes sideways. Our guarantee isn’t a line item buried in fine print. It’s a written promise, handed to you before we start, and it says exactly what we’ll do if the work doesn’t hold up. Water damage and mold have a nasty habit of returning when corners get cut, so we put our name on every job with the same three standing commitments: a written price before any work starts, a written guarantee on every repair, and a free second visit if the repair fails. That’s the 365-Day Done Right Promise. If it’s not done right, we make it right. Blake Sorensen, Owner, signs off on that standard personally.
What’s Covered
- Workmanship on every repair we perform. If a repair fails within 365 days, we return and fix it at no charge, period.
- Parts and materials we install. We source professional-grade drying and remediation equipment from Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry, and if a part fails due to our installation, we’ll make it right.
- Cleanup and site protection. We treat your Yonkers home like it’s our own, which means containment, floor protection, and a clean work area before we leave.
- On-time arrival with a live tracking link. You’ll know when we’re coming, not a vague four-hour window, and our background-checked, uniformed technicians show up when we say they will.
- Honest pricing, in writing, before work begins. The number on your written estimate is the number you pay, and your digital invoice is texted so you can pay from a link.
- Professional restoration standards on every job. We work under IICRC, RIA, and IFA standards, the same certifications used on large commercial loss sites.
Restoration work we handle
Our Satisfaction Promise
Here’s how it works if you’re not satisfied. Call us at (631) 646-2175 and a live person answers. No voicemail, no callback queue, no phone tree. Tell us what’s wrong. We’ll send a technician back to look at it, and if the repair failed, the second visit is free. That’s the whole point of the 365-Day Done Right Promise: it’s not a marketing slogan, it’s stated in writing on every single job we do in Yonkers. We’re part of the Relay Home Co. family, and each location is independently owned and operated to The Relay Visibility Guarantee, which means the standard applies every time, no exceptions, no fine print. If something’s not right, we want to hear about it while it’s still a small problem, not a rebuilt wall. And because we text before-and-after photos throughout the drying process, you’ll have a clear record of exactly what we did and when we did it.
Licensed & Insured Backing
A guarantee is only as strong as the company standing behind it. Wendell Restoration Yonkers is licensed and insured, which means you’re protected on two fronts: the workmanship we promise, and the liability coverage that backs our crew while they’re inside your home. Our technicians are background-checked and uniformed, so you know exactly who is walking through your door before they arrive. We follow IICRC, RIA, and IFA-standard practices on every job, using professional restoration equipment from Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry. This isn’t a guy with a shop vac and a prayer. It’s a documented, certifiable process with real accountability, backed by a company that has been serving Yonkers since 2006.
See the difference
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After
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Before
AfterHow We Make It Right: The Wendell Process
When something goes wrong in a home, the worst part is the waiting. You’re staring at a wet floor and wondering if the damage is spreading while you’re on hold. We built our whole process around eliminating that anxiety. It’s called The Relay Standard, and it works like this: you request help in a tap, you get a live arrival time you can track, we put the price in writing before any work starts, we send photo updates by text while we work, and you get a digital invoice you can pay from a link. Every step is documented, which means if the repair fails, there’s no dispute about what was done or what was promised. The 365-Day Done Right Promise isn’t something we just say. It’s written on the same document as the price, so you have both in your hand before we touch the first wall.
What Sets Our Guarantee Apart in Yonkers
Water damage restoration in Yonkers has a reputation problem. Homeowners worry about being oversold once a crew is inside, and they worry about the damage spreading while they wait. We address both fears directly. On the speed side, a live person answers every call 24/7, because water damage does not keep business hours and neither does Wendell. On the trust side, the price is put in writing before any work starts, and a digital invoice is texted so you can pay from the link. The number on the screen is the number you pay. That’s not a promotion. That’s the way we’ve operated since 2006, and it’s why our guarantee holds weight. Blake Sorensen, Owner, has never asked a homeowner to sign a blank check, and he’s not about to start now.
How Much Does Wendell’s Guarantee Cost?
Zero. The 365-Day Done Right Promise is included on every job we do, every time, no exceptions. You’ll see it stated in writing on the same document as your written price, which you get before any work begins. There’s no upsell, no warranty add-on fee, no “premium protection plan” that costs extra. The guarantee is built into the way we work because we know the alternative: restoration companies that disappear after the check clears. We’re not that company. If your repair fails, we come back, and the second visit is free. That’s not a risk to us. It’s the standard.
Frequently Asked Questions About Our Guarantee
It covers workmanship. If a repair we performed fails within 365 days, we return and fix it at no charge. It’s stated in writing on every single job, not as a verbal promise but as a documented commitment. The second visit is free. That’s the promise, and it’s been the same since we started serving Yonkers in 2006.
In most water damage cases, yes, your homeowner’s insurance policy will cover the restoration work, and we coordinate directly with your adjuster. We provide photo documentation of every step, from initial assessment through final drying, which makes the claims process faster and easier. We’ll help you navigate the paperwork and make sure the adjuster sees exactly what we see. Call (631) 646-2175 and we’ll walk you through what your policy likely covers.
A live person answers every call 24/7, and we’ll get a technician to you as fast as possible. You’ll get a live arrival time you can track, not a vague four-hour window. Water damage spreads by the hour, so we prioritize speed, but we never skip the written price step. You’ll know the cost before we start, even in an emergency.
It depends on the water source and how long the water has been sitting. Clean water from a supply line leak is different from sewage backup or flood water. We’ll assess the situation using psychrometric drying (tracking the air’s moisture level so we know when your home is truly dry, not just surface-dry), and we’ll recommend only what’s necessary. The written price before work starts means you’ll see exactly what we recommend and what it costs before you agree to anything.
We do. You hand us the contact, and we’ll coordinate directly with your adjuster, provide photo documentation, and make sure the scope of work is supported by evidence. That’s part of the guarantee. We want you to get the coverage you paid for, and we’ll help you get it.
Written by Blake Sorensen, Owner at Wendell Restoration Yonkers, serving Yonkers since 2006.