What Yonkers Homeowners Say About Wendell Restoration Yonkers
When water is pouring through a ceiling or mold has moved into a finished basement, you don’t have time to cross-reference marketing claims. You need to know how a company actually performed for someone in your situation. The reviews below come from Yonkers homeowners who have dealt with burst pipes, hidden leaks, and the slow damage that follows. We earn every one of them the same way: a written price before any work starts, a live person on the phone at 2 a.m., and photo updates sent by text while we dry your home out. Blake Sorensen, our owner, still walks job sites himself, and the technicians who show up at your door are the ones whose work these reviews describe.
Recent Reviews
Our water heater let go overnight and flooded the finished side of our basement on Palmer Road. Wendell had a crew here within the hour, and they didn’t start ripping anything out until Blake had walked me through the scope and put the price in writing. The fans and dehumidifiers ran for four days, and I got photo updates by text the whole time. Floor was saved. Insurance claim went through without a fight.
Beatriz V.
Park Hill, Yonkers
We had a slow leak behind the kitchen wall that had been going on long enough to cause mold in the cabinets. Wendell’s techs found it with a moisture meter in about ten minutes, cut the drywall back clean, and treated the framing. They explained every step, including why the air scrubber had to stay running after the visible mold was gone. Three weeks later, you’d never know anything happened.
Erin K.
Glenwood, Yonkers
Called on a Sunday night after a storm drain backed up into our utility room on Midland Avenue. A live person answered the phone, which I honestly wasn’t expecting. The tech showed up with a tracked arrival time, not a four-hour window, and had the standing water extracted before midnight. Sewage water is a different animal and they treated it like one. Written guarantee came with the invoice.
Wade B.
Lincoln Park, Yonkers
My tenant called about water coming through the bathroom ceiling, and since I was out of state I needed a company that could keep me in the loop remotely. Wendell texted me photos of the damage, the drying equipment setup, and the final moisture readings. I paid the digital invoice from my phone. The price matched the original quote to the dollar. That’s rare.
Gabriela G.
Southeast Yonkers
Older home in Dunwoodie with original plaster ceilings. The plumber found the leak in the second-floor bathroom, but the water had wicked into the joists. Wendell used Injectidry to dry inside the cavities without tearing down the plaster, which saved us a chunk of money and kept the character of the house intact. Blake called me after the first day just to walk me through the psychrometric readings.
Erin K.
Dunwoodie, Yonkers
We’ve owned a two-family on McLean Avenue for fifteen years, and last winter a pipe froze in the vacant upstairs unit. Found it three days later. Wendell handled everything: extraction, drying, restoration, and they coordinated directly with our adjuster on the claim. The 365-Day Done Right Promise was in writing before they even unloaded the truck. Nobody else we’ve hired in Yonkers has ever done that.
Wade B.
McLean Avenue, Yonkers
Why Customers Trust Us
Every review above points to the same pattern, and that pattern isn’t accidental. We put the price in writing before any work starts, period. No vague estimates, no pressure, no surprise line items. The number on the screen in your texted invoice is the number you pay. Our 365-Day Done Right Promise backs every repair for a full year, and if something fails, we return for a free second visit. Technicians are background-checked and uniformed, with a live arrival time you can track. We run Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry equipment under IICRC, RIA, and IFA standards, the same gear large commercial loss sites rely on. The live person answering our phones at any hour isn’t a scripted answering service. It’s someone from our Yonkers team who knows restoration work and can get a crew moving. If you’re dealing with water damage or mold right now, call (631) 646-2175. Get a straight answer, a written scope, and a timeline you can hold us to.
Written by Blake Sorensen, Owner at Wendell Restoration Yonkers, serving Yonkers since 2006.